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Business Analysis
BA01 - Business Analysis Essentials
BA05 - Eliciting Business Requirements
Offered: Wednesday, September 08, 2010 Location: IB-Toronto
Offered: Monday, October 25, 2010 Location: IB-Ottawa
Offered: Tuesday, November 16, 2010 Location: IB-Toronto
BA07 - Advanced Facilitation Requirement Workshop
Offered: Thursday, September 09, 2010 Location: IB-Ottawa
Offered: Wednesday, November 10, 2010 Location: IB-Toronto
Offered: Thursday, November 25, 2010 Location: IB-Ottawa
BA10 - Gathering and Analyzing Business Requirements
Offered: Monday, September 20, 2010 Location: IB-Ottawa
Offered: Wednesday, October 13, 2010 Location: IB-Toronto
BA30 - Business Modeling Overview
BA31 - Business Modeling Workshop
Offered: Monday, October 18, 2010 Location: IB-Ottawa
Offered: Monday, November 01, 2010 Location: IB-Toronto
BA32 - Business Data Modeling Workshop
Offered: Monday, September 13, 2010 Location: IB-Toronto
Offered: Wednesday, October 13, 2010 Location: IB-Ottawa
Offered: Monday, December 13, 2010 Location: IB-Toronto
BA33 - Business Process Modeling Workshop
Offered: Tuesday, September 28, 2010 Location: IB-Toronto
Offered: Wednesday, October 27, 2010 Location: IB-Ottawa
Offered: Wednesday, December 01, 2010 Location: IB-Toronto
BA34 - Workflow Analysis
Offered: Monday, October 04, 2010 Location: IB-Toronto
Offered: Monday, November 08, 2010 Location: IB-Ottawa
BA35 - Business Process Re-Engineering
BA42 - Business Object Oriented Modeling
Offered: Wednesday, September 08, 2010 Location: IB-Ottawa
BA45 - Use Case Essentials with UML
Offered: Thursday, November 11, 2010 Location: IB-Toronto
Offered: Thursday, November 11, 2010 Location: IB-Ottawa
BA46 - AllFusion Data Modeler
Business Skills for IT Professionals
SS00 - Communication Skills for IT Professionals
Offered: Monday, November 01, 2010 Location: IB-Toronto
Offered: Monday, November 08, 2010 Location: IB-Ottawa
SS01 - Turning Conflict Into Constructive Action
SS02 - Assertiveness Skills
Offered: Monday, November 29, 2010 Location: IB-Toronto
SS03 - Facilitation Skills for IT Staff
SS05 - Time Management Skills
SS06 - Leadership Skills
SS07 - Presentation Skills
SS09 - Problem Solving and Decision Making Techniques
Offered: Monday, September 20, 2010 Location: IB-Toronto
SS10 - Essential Management Skills
SS11 - Team Building Techniques
SS13 - Negotiation Skill
Offered: Thursday, October 07, 2010 Location: IB-Toronto
SS15 - Creative Thinking Techniques
SS19 - Stress Management
SS22 - Leading Productive Meetings
SS23 - Business Writing Skills
Offered: Wednesday, October 13, 2010 Location: IB-Ottawa
Offered: Monday, November 29, 2010 Location: IB-Toronto
SS25 - Report and Proposal Writing
Offered: Monday, September 13, 2010 Location: IB-Ottawa
Offered: Tuesday, November 02, 2010 Location: IB-Toronto
SS27 - Email Essentials
Offered: Wednesday, September 15, 2010 Location: IB-Ottawa
Offered: Thursday, November 04, 2010 Location: IB-Toronto
SS28 - Technical Writing and Documentation
Offered: Wednesday, September 08, 2010 Location: IB-Toronto
Offered: Monday, September 27, 2010 Location: IB-Ottawa
Offered: Tuesday, November 09, 2010 Location: IB-Ottawa
Offered: Wednesday, December 01, 2010 Location: IB-Toronto
SS29 - Grammar and Proofreading
Offered: Friday, October 22, 2010 Location: IB-Toronto
SS36 - Consulting Skills
Offered: Thursday, September 16, 2010 Location: IB-Toronto
Offered: Monday, November 22, 2010 Location: IB-Toronto
SS37 - Coaching and Feedback Skills New
Offered: Thursday, November 25, 2010 Location: IB-Toronto
SS38 - Interview Skills
Client/Server
AD01 - Client/Server Computing Fundamentals
AD02 - Client/Server Design and Implementation
AD03 - Client/Server Essentials
Compuware
AA01 - CICS Abend-AID/FX
AA02 - Abend-AID XLS
FA01 - File-AID/MVS On-line
FA02 - File-AID/MVS Compare
FA03 - File-AID/MVS Batch
FA04 - File-AID for DB2
FA05 - File-AID for Data Solutions
QC01 - QACenter Comprehensive
QC02 - QACenter IBM OS/390
QC03 - QACenter Client/Server
QC04 - Test Partner Comprehensive
QC05 - Track Record Comprehensive
XP01 - XPEDITER/Code Coverage
XP02 - XPEDITER/DevEnterprise
XP03 - DBPartner Debugger for RDBMS
XP04 - XPEDITER/TSO
XP05 - XPEDITER/CICS
Crystal Reports
CR01 - Report Design I - Fundamentals of Report Design
CR02 - Report Design II - Business Reporting Solutions
CR03 - Report Design III - Report Processing Strategies
CR04 - Crystal Enterprise - Administration
CR05 - Crystal Enterprise - Web Development
CR06 - Crystal Enterprise - Small Reporting Application Development
Data Warehousing
DW00 - Introduction to Data Warehouse
Offered: Wednesday, September 22, 2010 Location: IB-Ottawa
Offered: Thursday, September 23, 2010 Location: IB-Toronto
DW10 - Data Warehouse Design Workshop
Offered: Thursday, September 23, 2010 Location: IB-Ottawa
DB2
D200 - DB2 Concepts and Facilities
Offered: Thursday, September 16, 2010 Location: IB-Ottawa
Offered: Friday, November 05, 2010 Location: IB-Toronto
Offered: Thursday, November 18, 2010 Location: IB-Ottawa
D205 - DB2 SQL Queries Workshop
Offered: Monday, October 04, 2010 Location: IB-Toronto
Offered: Monday, November 15, 2010 Location: IB-Ottawa
D210 - DB2 Application Programming Workshop
Offered: Monday, September 27, 2010 Location: IB-Ottawa
Offered: Monday, November 08, 2010 Location: IB-Ottawa
Offered: Monday, November 15, 2010 Location: IB-Toronto
D211 - DB2 Database Administration Workshop
Offered: Monday, October 25, 2010 Location: IB-Toronto
Offered: Monday, November 22, 2010 Location: IB-Ottawa
D212 - DB2 Application Development for Performance
Offered: Wednesday, October 20, 2010 Location: IB-Toronto
Offered: Wednesday, November 03, 2010 Location: IB-Ottawa
D213 - DB2 Advanced SQL Workshop
Offered: Monday, October 18, 2010 Location: IB-Toronto
Offered: Monday, November 01, 2010 Location: IB-Ottawa
D214 - DB2 Version 6/7 Transition for Application Developers
D215 - DB2 Advanced SQL and Application Development for Performance
Offered: Monday, October 18, 2010 Location: IB-Toronto
Offered: Monday, November 01, 2010 Location: IB-Ottawa
DQ00 - Introduction to QMF
DQ10 - Advanced QMF
DQ20 - Introduction to QMF and Advanced SQL
SQ01 - Structured Query Language (SQL)
Help Desk
HDQT - Quality Troubleshooting
IT Service Management
IT-FN - ITIL Foundation
IT-MCERT - Managers Certificatein ITService Management
IT-RC - ITIL Release and Control Practitioner
IT-SLM - ITIL Service Level Management
IT-SMA - ITIL Service Management Awareness
IT-SR - ITIL Support and Restore
ITIL01V3 - ITIL Foundation Certification v.3
ITIL1V3U - ITIL Foundation Certification v.3 Upgrade
SM1 - ITSM Essentials - ITIL Foundation Certification
SM2A - Module 1 - Configuration, Change, Release Management
SM2B - Module 2 - Service Desk, Incident, Problem Management
SM3A - Module 1 - ITIL Service Support
SM3B - Module 2 - Service Delivery
SM3C - Module 3 - Exam Preperation and Testing
Mainframe
MF00 - Introduction to MVS Mainframe Technology
Offered: Friday, October 29, 2010 Location: IB-Toronto
Offered: Friday, December 10, 2010 Location: IB-Ottawa
MF10 - TSO/ISPF Essentials
Offered: Monday, September 27, 2010 Location: IB-Toronto
Offered: Monday, October 04, 2010 Location: IB-Ottawa
Offered: Monday, November 08, 2010 Location: IB-Toronto
Offered: Monday, December 06, 2010 Location: IB-Ottawa
MF11 - JCL for Application Developers
Offered: Wednesday, September 29, 2010 Location: IB-Toronto
Offered: Wednesday, October 06, 2010 Location: IB-Ottawa
Offered: Wednesday, November 10, 2010 Location: IB-Toronto
Offered: Wednesday, December 08, 2010 Location: IB-Ottawa
MF12 - JCL for Business Analyst
Offered: Monday, November 01, 2010 Location: IB-Ottawa
Offered: Friday, November 19, 2010 Location: IB-Toronto
MF21 - COBOL Programming Workshop
Offered: Monday, September 13, 2010 Location: IB-Toronto
Offered: Monday, October 18, 2010 Location: IB-Ottawa
Offered: Monday, November 22, 2010 Location: IB-Toronto
Offered: Monday, December 13, 2010 Location: IB-Ottawa
MF22 - Advanced COBOL Programming Workshop
Offered: Wednesday, September 08, 2010 Location: IB-Ottawa
Offered: Wednesday, October 13, 2010 Location: IB-Toronto
Offered: Wednesday, November 03, 2010 Location: IB-Ottawa
MF31 - CICS for Application Developers
Offered: Monday, September 20, 2010 Location: IB-Toronto
Offered: Monday, November 29, 2010 Location: IB-Ottawa
MF32 - CICS for Business Analysts
Micro Focus
MF40 - Micro Focus Mainframe Express
MF41 - Micro Focus MFE Using IMS and XDB
Microsoft
MP31 - Microsoft Project 2003: Level 1
MP32 - Microsoft Project 2003: Level 2
Project Management Program
PM00 - Project Pre-Check
PM10 - Project Management - Principles and Techniques
Offered: Wednesday, September 22, 2010 Location: IB-Ottawa
Offered: Wednesday, October 06, 2010 Location: IB-Toronto
Offered: Monday, November 15, 2010 Location: IB-Ottawa
PM14 - Effective Project Scheduling and Control
Offered: Thursday, October 21, 2010 Location: IB-Ottawa
Offered: Thursday, November 25, 2010 Location: IB-Toronto
PM20 - Risk Management
PMPC - Project Management Professional Certification
Software Testing
ST00 - Software Testing Essentials
Offered: Monday, September 27, 2010 Location: IB-Toronto
Offered: Tuesday, November 02, 2010 Location: IB-Ottawa
Offered: Friday, December 03, 2010 Location: IB-Toronto
ST01 - Unit Testing Workshop
Offered: Monday, October 25, 2010 Location: IB-Toronto
Offered: Monday, November 22, 2010 Location: IB-Ottawa
ST02 - System/Integration Testing Workshop
Offered: Thursday, October 28, 2010 Location: IB-Toronto
Offered: Wednesday, November 24, 2010 Location: IB-Ottawa
ST03 - User Acceptance Testing Workshop
Offered: Monday, November 08, 2010 Location: IB-Toronto
Offered: Monday, November 29, 2010 Location: IB-Ottawa
ST04 - Testing Web-based Software
Offered: Monday, October 18, 2010 Location: IB-Toronto
Offered: Wednesday, December 01, 2010 Location: IB-Ottawa
ST05 - Preparing for the CSTE Examination
ST06 - Clarifying Business Requirements
ST07 - Test Case Workbench - an Onsite Consultation
ST08 - Risk-Based Testing: A Requirements-Driven Approach New
Offered: Friday, October 01, 2010 Location: IB-Toronto
Offered: Friday, November 26, 2010 Location: IB-Ottawa
Offered: Friday, December 10, 2010 Location: IB-Toronto
ST09 - Test Planning Part I: Plan for Success
Offered: Monday, September 20, 2010 Location: IB-Ottawa
Offered: Friday, November 12, 2010 Location: IB-Toronto
Offered: Monday, December 06, 2010 Location: IB-Ottawa
ST10 - Test Planning Part II: Accurate Test Estimation
Offered: Tuesday, September 21, 2010 Location: IB-Ottawa
Offered: Monday, November 15, 2010 Location: IB-Toronto
Offered: Tuesday, December 07, 2010 Location: IB-Ottawa
ST11 - Automated Testing Essentials
Offered: Friday, November 26, 2010 Location: IB-Toronto
Offered: Wednesday, December 08, 2010 Location: IB-Ottawa
ST97 - Software Testing - Developers Bootcamp
WebSphere MQ
MQ00 - WebSphere MQ Essentials
Offered: Thursday, November 18, 2010 Location: IB-Toronto
MQ10 - WebSphere MQ Application Development with COBOL
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